Software Register

In depth review

Sage CRM review

Sage Group plc · CRM software

A CRM sold as an extension of your existing Sage system, with no published price.

Sold in South AfricaResearched 11 October 20261 official videoNo score, no ranking

At a glance

Sage CRM is the customer relationship product from Sage, and its South African page is written for existing Sage customers. It offers a fully integrated CRM, or separate Sales, Marketing and Service modules, a Mailchimp connection for campaigns and a request a callback route. No price is published.

  • Price

    On request

    Through a callback

  • Modules

    3 plus integrated

    Sales, Marketing and Service, or all together

  • Campaigns

    Mailchimp

    Send there, track in Sage CRM

  • Customers

    Hundreds

    Sage's own statement, worldwide

  • Newer option

    Sage Sales Management

    Sage describes it as AI powered

Figures marked as a vendor's own are that vendor's claims about itself and are not tested here.

Plans and prices

Every plan Sage CRM lists, in rand, with a button to Sage Group plc's own pricing page.

  • Quoted by the vendor

    Price on request

    Sage South Africa gives pricing through a callback.

Each button opens Sage Group plc's own page in a new tab, where you buy or sign up. Prices are the vendor's, shown in rand.

Pricing in rand

Sage CRM does not publish a price. Sage Group plc gives it after you contact them, and the quote is the product: ask for the monthly price with the VAT basis stated, what is charged once only, and which SARS returns it handles for you.

Seen the prices? Go and see Sage CRM.

Opens Sage Group plc's own page in a new tab. Nothing is bought on this site.

Price on request

Against other crm software

Starting prices of the priced products in the same category, cheapest first. This is a price sort, not a ranking: the cheapest product is not the best one, and some are priced per user, some per month and some excluding VAT.

Starting price of each product, in rand
  • HubSpotFree
  • Salesforce Sales CloudFree
  • Zoho CRMFree
  • FreshsalesR149 /user
  • PipedriveR231 /user

Bar lengths use a square root scale, so a very high price does not flatten the rest. The figures are exact.

The middle starting price of the paid products here is R190.

Price on request, so not charted: Sage CRM.

How far each product's paid plans stretch, cheapest plan to dearest, in rand
  • FreshsalesR149 to R976 per user
  • PipedriveR231 to R1 141 per user
  • Zoho CRMR231 to R860 per user
  • HubSpotR248 to R1 240 per user
  • Salesforce Sales CloudR413 to R9 094 per user

Positions use a square root scale, so a very high price does not flatten the rest. The figures are exact.

A dot is one plan. Free plans and plans on request have no price to place. A per user price is the price of one user.

How long each vendor has been going, by the year it was founded
  • Sage CRMFounded 1981
  • Zoho CRMFounded 1996
  • Salesforce Sales CloudFounded 1999
  • HubSpotFounded 2006
  • FreshsalesFounded 2010
  • PipedriveFounded 2010

A founding year says how long a company has existed. It says nothing about how good the product is.

Sage CRM in the vendor's own videos

An official video from Sage Customer Support and Training on YouTube. Software Register did not make or edit them. They are the vendor's own account of the product, so read them beside the prices and limits on this page.

An overview of the standard Sage CRM product

Overview, 4:48, published 2 January 2024. From the Sage Customer Support and Training channel on YouTube.

A video loads from YouTube only when you press play. The still picture before that comes from YouTube's image servers.

What it is and who it is for

Sage CRM is aimed at Sage business management customers. The page says that as a Sage customer you can choose fully integrated CRM or the Sales, Marketing or Service modules to suit your needs. It talks about automating quotes and orders, forecasting sales, progressing leads into opportunities and tracking orders in a Sage ERP such as Sage 300.

What you get

Sage lists a consolidated view of customer data so teams avoid duplicated work, tools that let marketing identify the sources of leads, opportunities and closed sales, and targeted email campaigns through Mailchimp, tracked in Sage CRM.

South African fit

Sage CRM is sold and supported by Sage South Africa, which offers a South African callback service, and it is designed to sit alongside the Sage business management products that South African firms already run.

Where it falls short

The page is general in its claims and light on product specifics. For a business that is not a Sage customer, the strongest argument for the product disappears.

Strengths and limits

Strengths

  • Joins CRM data to a Sage ERP such as Sage 300
  • Sales, marketing and service modules, taken together or separately
  • A Mailchimp connection to send and track email campaigns
  • Sold and supported in South Africa, with a callback service

Limits

  • No published price: only a request a callback route
  • Little reason to choose it if you do not use Sage elsewhere
  • The page is light on specifics such as limits and mobile apps
  • Sage Sales Management may suit a fresh start better

Who it suits

Best for

  • Businesses already running Sage 200 Evolution, Sage X3 or Sage 300 that want CRM data joined to their ERP
  • Teams that want sales, marketing and service in one connected system

Think twice if

  • You do not use Sage elsewhere, because the value is the integration
  • You want a published price or a self service trial
  • You want a modern, fast to set up CRM, where Sage Sales Management or a rival may suit better

In short

Sensible if you run a Sage ERP and want the data to flow into CRM. If you are choosing a CRM from scratch, compare it with Sage Sales Management, Zoho CRM and HubSpot, and insist on a written quote.

Think Sage CRM fits? Try it.

Start where the vendor sells it, and keep this page open beside you for the limits.

Price on request

Alternatives on the register

Questions about Sage CRM

What does Sage CRM cost?

Sage publishes no price. You ask for a callback and receive a quote. Ask for the price per user, the modules it includes and the VAT basis in writing.

How much does Sage CRM cost in South Africa?

Sage CRM gives its price on request, so there is no published figure to quote. Ask for the monthly price in rand with the VAT basis stated, and for any one off charges in writing.

Is Sage CRM sold in South Africa?

Sold by Sage South Africa to its business management customers, with a South African callback service.

What are the alternatives to Sage CRM?

On this register the closest are Freshsales, HubSpot, Pipedrive, Salesforce Sales Cloud, Zoho CRM. Each has its own page, and the compare tool sets any two side by side.

Guides to read next

South African guides that help you weigh Sage CRM: what the rules ask, what to test and what to put in writing.

    Priced per user, mostly in dollars

    Buying guide12 OCT 20264 min read

    Choosing a CRM for a South African sales team

    A CRM is priced per user, usually in dollars, and it holds your customers' details. What it costs in rand when the team grows, what POPIA asks of how you use it and what to test before you move your pipeline.

    Read the guide
  • Software Register

    Where your customers' data lives, and who can touch it

    Compliance12 OCT 20264 min read

    POPIA and your software vendor

    Your customers' and employees' details sit in the software you choose. The law makes you responsible for them, and the vendor is acting for you. Here are the questions to put to a vendor before you hand over the data.

    Read the guide

    Start at R0, and know where it stops

    Pricing11 OCT 20263 min read

    The free tiers on the register

    11 products start at zero. A free tier is a way in. Here is what to check before you build on one.

    Read the guide

Sources and method

Every price and fact on this page was read from Sage Group plc's own pages, researched on 11 October 2026. A figure the vendor states about itself is marked as the vendor's. This review gives no score and no rank, and a vendor cannot pay to change it. Read how the register works.

Something wrong on this page? Suggest a correction, with a link to the vendor's page that shows it.

Ready to look at Sage CRM?

Sage CRM is priced on request. Go to the vendor to buy or to ask, or compare it with another product first.

Price on request

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