Made for South African buyers. Every price in rand, read from the vendor.
In depth review
Zoho Corporation · CRM software
A free edition for three users and a suite behind it, with a South African regional site.
Zoho CRM is Zoho's customisable CRM. A free edition covers three users for good, and the paid editions, billed annually, are Standard at about R234, Professional at about R385, Enterprise at about R669 and Ultimate at about R870 per user a month, with local taxes such as VAT added. It splits users into org users and team users, which keeps colleagues outside sales connected at a lower licence cost.
Free edition
3 users
Free forever
Standard
About R234
Per user a month, billed annually
Professional
About R385
Per user a month
Enterprise
About R669
Per user a month
Ultimate
About R870
Per user a month
Founded
1996
Zoho Corporation
Figures marked as a vendor's own are that vendor's claims about itself and are not tested here.
Every plan Zoho CRM lists, in rand, with a button to Zoho Corporation's own pricing page.
Free plan
R0
Free to use, as the vendor lists it
Free forever for three users.
Plan
R231
per user a month
Billed annually. Beginner friendly.
Plan
R380
per user a month
Billed annually. Adds automation and AI.
Plan
R661
per user a month
Billed annually. Deep customisation.
Plan
R860
per user a month
Billed annually. For bespoke solutions.
Each button opens Zoho Corporation's own page in a new tab, where you buy or sign up. Prices are the vendor's, shown in rand.
Zoho CRM lists 5 priced plans: Free at no cost, Standard at R231 /user, Professional at R380 /user, Enterprise at R661 /user, Ultimate at R860 /user. Every figure is shown in rand, converted from the vendor's own price at the day's reference rate.
The vendor states a VAT basis, so both footings are known: Standard is R231 excluding VAT, R266 including VAT. A business registered for VAT claims the VAT back, so the figure excluding VAT is its real cost.
Zoho adds local taxes such as VAT to these prices. Free onboarding is advertised on the Zoho page.
Read from zoho.com/crm/pricing on 11 October 2026.
A plan priced per user or per employee shows the price of one. Both VAT footings are shown where the vendor states its basis.
1 user
5 users
10 users
25 users
50 users
The price per head multiplied by the size of the team. Volume discounts, minimum seats and add ons are not included.
The price per head multiplied by the size of the team. Volume discounts, minimum seats and add ons are not included.
| Users | Standard | Professional | Enterprise |
|---|---|---|---|
| 1 | R231 | R380 | R661 |
| 5 | R1 157 | R1 901 | R3 307 |
| 10 | R2 315 | R3 803 | R6 614 |
| 15 | R3 472 | R5 704 | R9 921 |
| 20 | R4 630 | R7 606 | R13 228 |
| 25 | R5 787 | R9 507 | R16 534 |
| 30 | R6 944 | R11 409 | R19 841 |
| 40 | R9 259 | R15 212 | R26 455 |
| 50 | R11 574 | R19 015 | R33 069 |
All prices are in rand. Where a vendor lists in dollars, pounds or euros we convert at R16.53 per US dollar, R21.86 per pound and R18.53 per euro (European Central Bank reference rates, via Frankfurter, 9 OCT 2026).
Amounts written out in the text of this review are at the reference rate of 2 October 2026. The charts and the calculator use the rates above, so a figure can differ by a rand or two.
Pick a plan, your team size and any extras. It adds Zoho CRM's own prices in rand and shows the month and the year, with VAT in and out where the vendor states its basis.
Your bill
R2 662.04
a month including VAT
R2 662.04
a month including VAT
The plan and extras you chose, at each team size. A plan is left out at a size the vendor does not sell it for.
| Users | Your bill a month |
|---|---|
| 1 | R266 |
| 5 | R1 331 |
| 10 | R2 662 |
| 15 | R3 993 |
| 20 | R5 324 |
| 25 | R6 655 |
| 30 | R7 986 |
| 40 | R10 648 |
| 50 | R13 310 |
Opens Zoho Corporation's own page in a new tab. Nothing is bought on this site.
Free to start
Starting prices of the priced products in the same category, cheapest first. This is a price sort, not a ranking: the cheapest product is not the best one, and some are priced per user, some per month and some excluding VAT.
Bar lengths use a square root scale, so a very high price does not flatten the rest. The figures are exact.
The middle starting price of the paid products here is R190.
Price on request, so not charted: Sage CRM.
Positions use a square root scale, so a very high price does not flatten the rest. The figures are exact.
A dot is one plan. Free plans and plans on request have no price to place. A per user price is the price of one user.
A founding year says how long a company has existed. It says nothing about how good the product is.
An official video from Zoho CRM on YouTube. Software Register did not make or edit them. They are the vendor's own account of the product, so read them beside the prices and limits on this page.
Overview and demo
Overview, 4:06, published 9 July 2025. From the Zoho CRM channel on YouTube.
A video loads from YouTube only when you press play. The still picture before that comes from YouTube's image servers.
Zoho CRM is a customisable CRM sold as part of the Zoho family. The pricing page explains two kinds of licence: org users, who have full access to the sales modules, and team users, who have partial access suited to marketing, support, legal and finance colleagues. Team users can add notes and view records but cannot own records, build reports or create automation, which is a useful way to keep non sales colleagues connected at a lower cost.
Zoho's flexibility comes with complexity. The team user rules, modules and editions take time to understand, and a small team may find the setup heavier than Pipedrive.
Strengths
Limits
Best for
Think twice if
In short
A strong value choice, especially for a team already in the Zoho family. Start on the free edition, and price the paid edition that holds the automation you need before you scale.
Start where the vendor sells it, and keep this page open beside you for the limits.
Free to start
No. Zoho says local taxes such as VAT are charged in addition to the prices shown.
Zoho CRM starts at R231 /user per user a month, with a free plan as well. It lists 5 priced plans, from Free to R860 /user.
Yes: Zoho CRM offers a free plan.
Zoho runs a South African site, and the CRM has a free edition for three users.
On this register the closest are Freshsales, HubSpot, Pipedrive, Sage CRM, Salesforce Sales Cloud. Each has its own page, and the compare tool sets any two side by side.
South African guides that help you weigh Zoho CRM: what the rules ask, what to test and what to put in writing.
Priced per user, mostly in dollars
A CRM is priced per user, usually in dollars, and it holds your customers' details. What it costs in rand when the team grows, what POPIA asks of how you use it and what to test before you move your pipeline.
Read the guideSoftware Register
Where your customers' data lives, and who can touch it
Your customers' and employees' details sit in the software you choose. The law makes you responsible for them, and the vendor is acting for you. Here are the questions to put to a vendor before you hand over the data.
Read the guideStart at R0, and know where it stops
11 products start at zero. A free tier is a way in. Here is what to check before you build on one.
Read the guideEvery price and fact on this page was read from Zoho Corporation's own pages, researched on 11 October 2026. A figure the vendor states about itself is marked as the vendor's. This review gives no score and no rank, and a vendor cannot pay to change it. Read how the register works.
Something wrong on this page? Suggest a correction, with a link to the vendor's page that shows it.
Zoho CRM is free to start. Go to the vendor to buy or to ask, or compare it with another product first.
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